FAQ
FAQ
Challenges and opportunities social return on investment vibrant design for you.
What are the accepted payment methods?
We accept Google Pay, PhonePe, UPI, Debit/Credit cards, PayTM, Net Banking, and Wallets
Money is deducted from my account but I have not received the order confirmation email or message
Don’t worry, Machines can go wrong sometimes. This may be due to technical problem at payment server. Please wait for an hour to receive confirmation. If you don’t receive confirmation contact us support@zoopit.in or Whatsapp us at +9 63008 61752
How can I check my order status?
Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website.
What is your return policy?
Since your product is customised to your requirements, we do not accept returns/exchange. A product is only eligible for return under the following conditions
1) A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation
2) If you identify a quality or a manufacturing defect on the received product.
3) If the product is received in a damaged condition. However, if the product is wrongfully delivered (product doesn't match the item in the order confirmation) or if it has a genuine quality/manufacturing defect then we extend options for full refund or re-fulfillment of your orders!
How can I place bulk orders?
You can reach our support team support@zoopit.in or Whatsapp us at +91 63008 61752. We will be glad to help you with that.